Welcome to DNF Trading! Here are answers to some common questions to help you navigate our platform with ease.

General Questions

What is DNF Trading?

DNF Trading is an online marketplace where users can create accounts to sell their products and buyers can shop for items from a wide variety of categories.

How does DNF Trading work?

Sellers create an account, list their products, and manage their stores. Buyers browse the platform, choose items, and complete purchases securely through our payment system.

Is DNF Trading free to use?

Creating an account on DNF Trading is free. However, sellers may be charged small fees for certain features, such as listing products or promotional tools.

Is DNF Trading free to use?

Creating an account on DNF Trading is free. However, sellers may be charged small fees for certain features, such as listing products or promotional tools.

For Sellers

How do I create a seller account?

Simply click on the “Sign Up” button, provide the required information, and choose the option to register as a seller.

What types of products can I sell on DNF Trading?

You can sell a wide range of products, as long as they comply with DNF Trading’s policies and local laws. Prohibited items include illegal, counterfeit, or restricted goods.

How do I manage my store?

Once your account is created, you can access the seller dashboard to manage listings, track orders, and communicate with buyers.

Does DNF Trading provide shipping services?

Sellers are responsible for arranging the shipping of their products. We recommend providing clear shipping options and timelines in your store policies.

For Buyers

How do I make a purchase?

Browse products, add items to your cart, and proceed to checkout. Payments can be made securely through our platform.

Are my payments secure?

Yes, DNF Trading uses secure payment gateways to protect your financial information and ensure safe transactions.

What should I do if I receive a damaged or incorrect product?

Contact the seller directly to resolve the issue. If needed, report the problem to DNF Trading, and we’ll assist with mediation.

Account and Technical Support

How do I reset my password?

Click on the “Forgot Password” link on the login page, enter your registered email, and follow the instructions to reset your password.

Can I change my account details?

Yes, you can update your profile, contact information, and payment settings in your account dashboard.

What should I do if I encounter a technical issue?

Reach out to our support team via email or phone for assistance. Provide details of the issue, and we’ll work to resolve it promptly.

Policies and Support

What is DNF Trading’s return policy?

Return policies are set by individual sellers. Review the seller’s return terms before purchasing. For disputes, DNF Trading can assist in mediation.

How do I report a seller or listing?

If you suspect a violation of DNF Trading’s policies, you can report it directly through the platform or contact our support team.

How do I contact DNF Trading support?

You can reach us via:

  • Email: info@dnftrd.com
  • Phone: +92 321 8617748